STANDARD DELIVERY
Pending order verification and credit approval, please allow aprox. 7 - 10  business days for shipping delivery time excluding holidays.  Personalized or custom orders require additional time.  Once your order has been processed, you will receive your shipping tracking #.

Delivery to Alaska, Hawaii, US Territories or any PO Boxes are shipped via USPS Priority Mail. Please allow between 2-3 weeks for delivery. Expedited or Express Delivery options are not available.

• We will contact you with a follow-up email if the merchandise you have selected is not currently in stock.
• We do not ship weekends or holidays.
• If you require a signature upon delivery, please indicate that in the comments section of your order.
• We cannot assume responsibility for USPS or FedEx shipping delays.
• zoomiesnyc.com cannot be responsible for orders that are returned undeliverable. You will be charged for the return shipment which is equivalent of the original shipping cost.

COST
The exact shipping charges will be calculated at checkout based on the total value and weight of your order before taxes.  Additional charges may apply for oversize items and remote areas.
Expedited and Express Delivery options are available.

SALES TAX
New York State residents will be charged all applicable sales tax.  Shipping costs are not taxable.

FORMS OF PAYMENT
We accept Visa, Mastercard, American Express, Discover and Zoomies Gift Cards.

REFUSAL OF DELIVERY
If you refuse delivery of an order you have placed, it will be returned to zoomiesnyc.com.
You will receive a refund for the merchandise and tax paid, but the shipping charges
are non-refundable.

INTERNATIONAL ORDERS
If you wish to ship an order outside of the US, please email us at info@zoomiesnyc.com or call us at 212-462-4480 and we will be happy to assist you.
Please note that we are sorry that we can not be responsible for the loss or damage of packages once they are shipped to an international destination.  Customers are responsible for any customs or duty charges.